Privacy notice

Draft page for Leafair review. Final wording must be approved by Leafair before public launch.

Who we are

Leafair Community Association (Leafair Community Association Ltd) is a registered charity in Northern Ireland (NIC107639) and a company limited by guarantee (NI663825). We provide community services, activities, support and facilities for people across Leafair, Greater Shantallow and the wider Derry community. Our registered office is 60A Leafair Park, Derry, BT48 8JT.

For the purposes of data protection law, Leafair Community Association is responsible for deciding how personal information collected through this website is used.

What information the contact form collects

If you use the website contact form, it may collect:

• your full name
• your email address
• your phone number, if you choose to provide it
• your organisation, if you choose to provide it
• the type of help you need
• your preferred contact method
• your message
• confirmation that you consent to Leafair using your information to respond to your enquiry

Why this information is collected

Leafair collects this information so we can understand your enquiry, respond to you and direct your request to the appropriate team or service. This helps us provide community information, route facility enquiries, respond to volunteering or partnership requests and connect people with the right support.

How enquiries may be handled

When you submit the contact form, your enquiry may be reviewed by Leafair staff or volunteers with responsibility for the relevant service area. Leafair may contact you by email or phone using the details you provide. Your enquiry may be passed internally to the appropriate team, such as advice services, youth activities, older people's support, facilities or general office staff.

Leafair will aim to respond within a reasonable time, but response times may vary depending on the nature of the enquiry and current service capacity.

How long information may be kept

How long Leafair keeps contact form information is to be confirmed by Leafair before public launch.

Who information may be shared with

Who Leafair may share contact form information with, and in what circumstances, is to be confirmed by Leafair before public launch.

Your data protection rights

Depending on the circumstances, you may have rights under data protection law, including the right to:

• ask for a copy of the personal information Leafair holds about you
• ask Leafair to correct inaccurate information
• ask Leafair to delete information in certain circumstances
• ask Leafair to restrict how your information is used in certain circumstances
• object to how your information is used in certain circumstances

If you are unhappy with how Leafair handles your personal information, you may also have the right to complain to the Information Commissioner's Office (ICO).

Privacy contact

Privacy contact details are to be confirmed by Leafair before public launch.

Information Commissioner's Office

If you have concerns about how your personal information has been handled and Leafair has not resolved them, you can contact the ICO. Visit ico.org.uk for guidance and contact details.

Please do not send sensitive information through the general contact form

The website contact form is for general enquiries only. Please do not submit bank details, medical records, benefit reference numbers, immigration documents or sensitive case files through the general contact form. Contact the relevant service directly for confidential or specialist support.